Frequently Asked questions

How much time is needed to set up the 360 booth?

We need 2 hours prior to the event to set up the Booth, and about an hour to clean up after the event.

Do you charge extra for travel distance to the event?

All expenses are included in the quoted pricing if the event is in southern California.

How can the guests get their videos from the Booth into their phones?

After the guests use the booth, their video will be downloadable into their own phone by scanning a QR code from our sharing station. This will require Wifi / Cellular signal connection.

Can I download all the videos/photos from the event?

We upload all the videos/photos captured in the booth about a day later onto the cloud storage where then we will send the event organizer a link to the cloud storage for the event.

Do you require an electrical outlet from the venue?

Yes we require at least two separate- 110-120 volt outlets to operate all the devices.

Do I need to provide Wifi?

We provide our own internet connection for 99.9% of all situations. However, if the event location does not have good Cellular signal we may ask to use the venue's Wifi.

Will there be a professional operator during the entire rental period?

Yes, full set up and operation will be handled by a professional operator.

Is there a deposit required to reserve a rental date?

Yes, there is a non-refundable $250 retainer required to reserve a date.

Can I request the booth to stay longer after the event has started?

Yes, However it will be case by case as there may be another planned event at another location. The charge will be $200 per extra hour.